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Forum Discussion
orionrph
Jan 17, 2020Aspirant
Orbi RBR40 No wifi when computer is off
I'm a networking newbie and need some help. When my computer is off, when wifi is off as well. I've got my Orbi connected to the modem and my computer connects to the wifi wirelessly. There are 18 dev...
orionrph
Jan 17, 2020Aspirant
Firmware v2.3.5.30
Modem Arris model BGW210
Orbi is in router mode.
Another thing of note: Whenever I put my computer in sleep mode, it wakes up within 5 seconds. I then investigated and found that my computer's network card was waking the computer. I then disabled "allow this device to wake computer" and the computer would no longer wake, but the wifi was off from Orbi. So, I've just left my computer on until the problem with the wifi is fixed. I use Windows 10.
Thanks again.
FURRYe38
Jan 17, 2020Guru - Experienced User
Your ISP Modem already has a built in router and wifi. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
I recommemd trying option #3...