NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
orionrph
Jan 17, 2020Aspirant
Orbi RBR40 No wifi when computer is off
I'm a networking newbie and need some help. When my computer is off, when wifi is off as well. I've got my Orbi connected to the modem and my computer connects to the wifi wirelessly. There are 18 dev...
CrimpOn
Jan 17, 2020Guru - Experienced User
Are you able to connect a computer to the Orbi with an ethernet cable? (I have a 75' ethernet cable that I string through the house for "projects", but only when the family is not home).
How was the Orbi set up? (using computer and web interface or with Orbi "app")
- orionrphJan 17, 2020Aspirant
I have connected the computer to the Orbi with an ethernet cable (disconnecting the computer to the wifi, of course), but the same problem exists. When I turn off the computer, the wifi network goes down.
I setup the Orbi with the same computer I'm having this issue with. I feel it is something I did when I setup, but I have no clue what it is.
Thanks.
- FURRYe38Jan 17, 2020Guru - Experienced User
You need to ensure your modem is configured as suggested and then configure the orbi accordingly.
If the modems wifi is running as well, this could be causing problems.
I recommend you try option ## for your Orbi and your modem.
orionrph wrote:I have connected the computer to the Orbi with an ethernet cable (disconnecting the computer to the wifi, of course), but the same problem exists. When I turn off the computer, the wifi network goes down.
I setup the Orbi with the same computer I'm having this issue with. I feel it is something I did when I setup, but I have no clue what it is.
Thanks.
- orionrphJan 17, 2020Aspirant
I have AT&T coming on Monday. I will have them turn off the wifi radio on the modem. I will then go from there.