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ORBI RBR40 Not Connecting to new Modem
I have an ORBI RBR 40 (main unit w/ 2 satelites). Last night a huge storm came through and blewout my modem. I replaced it this morning and went to reconnect it, but now the ORBI won't link. Have tri...
Huntzman wrote:
I'm going to try that tomorrow st_shaw - I already put away the cable and my brain is toast right now. I'm pissed about not being able to game tonight and vent my rage *LOL*
It's killing me that I had zero issues before, and now nothing but........
Right now I have the Orbi (yellow port) wired into the LAN1 port, so tomorrow I will disable the wireless setting on the Zhone and see if that corrects things.
Sounds good. After disabling wireless on the Zhone make sure you log into the Orbi interface and switch from Router mode to Access Point mode. It's under Advanced, Advanced Setup, Router/AP Mode.
Just some follow-up information.
The new modem is a Zhone (Local Telephone / Internet Provider). It's the same type as the old one.
I've tried several times to re-install / reboot. The Orbi appears, but there is no communication between it and the modem.
I am able to connect directly to the modem.
If the storm blew out your modem, and the Orbi was wired to it, maybe the Orbi was damaged also.
No, the only part of my modem that blew was the 'wireless' component, so they told me I would have to swap that out if I wanted to use the wirless feature, which my desktop used. My kid was hard wired to the Orbi and he still had a connection. The connectivity issue didn't arise until I swapped the modems out.
Huntzman wrote:
No, the only part of my modem that blew was the 'wireless' component, so they told me I would have to swap that out if I wanted to use the wirless feature, which my desktop used. My kid was hard wired to the Orbi and he still had a connection. The connectivity issue didn't arise until I swapped the modems out.
Ok, but that doesn't seem to make sense. If you had an Orbi, then you normally should not have been using the wireless on your old modem. In that case, you should stil be able to use the old modem even if the wireless was non-functional.
Anyway... If your new modem is configured the same as your old modem, you shouldn't need to change anything on Orbi, except maybe cycle power.
It's making me scratch my head as well.
I got up this morning and my computer (desktop standalone) was not connected. It normally connects to the ORBI, but I noted that the Modem was showing as not being connected (little yelow caution sign). When this happens I normally reboot everything and it's fine, but not this time. My son, whos PS4 is hardwired to the ORBI was connected, so I knew that was working. I contacted my ISP and they did a line test and she aid that it appeared as if the Wi-Fi aspect wasn't working and told me to swap out modems. They gave me a new one, not the exact model, but now the unit name and password are different from the old modem. Could this be the reason why the ORBI isn't connecting ? If it could be, how do you change it ?