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Forum Discussion
Huntzman
Jun 11, 2018Guide
ORBI RBR40 Not Connecting to new Modem
I have an ORBI RBR 40 (main unit w/ 2 satelites). Last night a huge storm came through and blewout my modem. I replaced it this morning and went to reconnect it, but now the ORBI won't link. Have tri...
- Jun 16, 2018
Huntzman wrote:
I'm going to try that tomorrow st_shaw - I already put away the cable and my brain is toast right now. I'm pissed about not being able to game tonight and vent my rage *LOL*
It's killing me that I had zero issues before, and now nothing but........
Right now I have the Orbi (yellow port) wired into the LAN1 port, so tomorrow I will disable the wireless setting on the Zhone and see if that corrects things.
Sounds good. After disabling wireless on the Zhone make sure you log into the Orbi interface and switch from Router mode to Access Point mode. It's under Advanced, Advanced Setup, Router/AP Mode.
Huntzman
Jun 15, 2018Guide
Yes, I have my laptop hardwired to the ORBI.
Have cleared out the cache (Using Chrome, but can try FF)
It's the same one I used the other day to access the address (192.168.1.1) with success.
Kinda stumped by it. Gonna try and re-do everything from square one again.
Huntzman
Jun 15, 2018Guide
Okay, have gone through the setup and on the phone app it is asking me for the WiFi Network Name (SSID) and Newtork Key (Password), but everytime I try and enter it, it keeps saying "oops something went wrong"
- HuntzmanJun 15, 2018Guide
Re-Connected !!! Finally.
I'm getting the impression that a setting is off in either the Modem or the ORBI that get's screwed up when the power goes out and the modem re-boots. Perhaps the ORBI is looking for an address that got changed ? I don't know. Any ideas on how to prevent this going forward will be greatly appreciated.
- st_shawJun 15, 2018Master
Huntzman wrote:
Re-Connected !!! Finally.
I'm getting the impression that a setting is off in either the Modem or the ORBI that get's screwed up when the power goes out and the modem re-boots. Perhaps the ORBI is looking for an address that got changed ? I don't know. Any ideas on how to prevent this going forward will be greatly appreciated.
It sounds like maybe your wifii devices are connecting to the Zhone gateway when the power goes out. That would block them from reaching Orbi. Did you log into the Zhone and disable wireless? You really need to do that.