NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR40 Random Reboots at Night w/Streaming
My Orbi / RBR40 router only recently (within the last month) started rebooting itself periodically, and appears to do so only while streaming TV (mostly Apple TV, but once on Amazon Firestick) at nig...
It might be interesting to open the Orbi 'debug' page and observe the memory and CPU usage on the router.
i.e. http://orbilogin.net/debug.htm
Each tiime the page is refreshed, it will show a snapshot of CPU/memory usage.
On that debug page, you can set the Orbi to collect a debug log starting on bootup. I have no idea if any of this log persists over a reboot, except that one of the files is named panic_log.txt. And, there's another file called wsplcd-restart.log.
I see people post about their Orbi systems spontaneously rebooting and am bewildered. The only thing that should cause a reboot is a power failure. (would not take long, but certainly long enough to be noticable.)
Thanks, that is what I was looking for! I have a BR500 that lists all of that stuff on the first Admin GUI page, but couldn’t find it on the Orbi Admin GUI (see prior comment about Netgear making every Admin UI different both in terms of form and functionality).
But what I don’t see is temperature? Do you know if that is monitored and recorded anywhere? I used to have a FVS318G — great router when it worked! — that had horrible thermal issues after about a year of continuous use.
I’ll set up a curl + cron to pull this debug page periodically and write to disk, so that I can see if there is a particularly high CPU and/or low memory when the reboot occurs. Unfortunetly it is a bit of JS that runs to get this -- so can't simply scrape the page -- so I will have to reverse engineer the page (OMG! Just the page that displays the Orbi stats - not debugging anything else @ Netgear!).
You wrote:
> I see people post about their Orbi systems spontaneously rebooting and am bewildered.
> The only thing that should cause a reboot is a power failure.
I agree 100%, and am now worried that an Orbi spontaneously rebooting is not entirely unexpected … :-(
However, for 3+ years, I’ve had very good luck, so I’m hoping to find a solution, if not at least an explanation.
Gee … I have to remember if this started happening after I applied a recent firmware update???
I have not found a way to display CPU temperature on the Orbi. Sorry.
If you feel this is a temp issue, one can install a laptop cooler fan under the RBR for some additional forced air cooling. Something I do for any of my routers I put online. Works well.
Thanks for the suggestion! I don't necessarily think it is a temperature issue, because my office where it is running is now +/- 68 degrees, and I never had any problems during the summer months before, but those are the 3x things I typically look for when diagnosting device instability and reboots: Memory Usage, CPU Usage, and Temperature.
The BR500 VPN router that I also own from Netgear displays temperature within the Admin GUI (in addition to memory and CPU), so I was hoping that might be available from the RBR40.
[And I may also still have memories of having to point an external fan on an old FVS318G to keep it from hanging during the summer months ... metal case and no air holes!]
