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Forum Discussion
sccadwell
Sep 04, 2019Aspirant
Orbi rbr40 ssid and password
I reached a point in the installation where I had to join my new Orbi's network - listed on the sticker under the device as "Orbi13." This network did not show up on any of my WiFi devices, and I was...
- Sep 04, 2019
sccadwell wrote:It appears to me that Amazon sold me a returned system where the original owner changed the SSID and password. Is there any way to fix this, or am I better off shipping everything back to Amazon?
If Amazon sold you a returned system, then the previous owner may have changed the Administrative login password as well as the WiFi name (SSID) and password. Time to get out a paperclip, unbend it, and stick the end into the tiny "Reset" hole on the back of the Orbi near the power jack. Hold it in until the power LED turns amber and begins to flash (about 10-15 seconds). At this point, the Orbi will be returned "to factory", which means the WiFi SSID and password will be what is printed on the label and the Administrative password will be "password". Good LUck.
FURRYe38
Sep 04, 2019Guru - Experienced User
Use a wired PC and web browser and log into orbilogin.com or 192.168.1.1.
Setup a new and custom unique SSID name and Password. Save the change. Give about two minutes. Check with one of your wireless devices to see if the SSID name you set appears. If not, the system is bad so return the Orbi system and ask for another system.