NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi rbr40 ssid and password
I reached a point in the installation where I had to join my new Orbi's network - listed on the sticker under the device as "Orbi13." This network did not show up on any of my WiFi devices, and I was...
sccadwell wrote:It appears to me that Amazon sold me a returned system where the original owner changed the SSID and password. Is there any way to fix this, or am I better off shipping everything back to Amazon?
If Amazon sold you a returned system, then the previous owner may have changed the Administrative login password as well as the WiFi name (SSID) and password. Time to get out a paperclip, unbend it, and stick the end into the tiny "Reset" hole on the back of the Orbi near the power jack. Hold it in until the power LED turns amber and begins to flash (about 10-15 seconds). At this point, the Orbi will be returned "to factory", which means the WiFi SSID and password will be what is printed on the label and the Administrative password will be "password". Good LUck.
The reset did the trick. My router still has all of its relevant stickers.
Thanks to everybody for their suggestions!
Thanks for letting us know. Glad the reset worked. Unit stickers are usally not removed by owners. There there for a reason. :smileywink:
Enjoy. :smileyvery-happy:
sccadwell wrote:The reset did the trick. My router still has all of its relevant stickers.
Thanks to everybody for their suggestions!