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Forum Discussion
Orbi RBR40 WiFi disconnects daily
Hi everyone, My Connection: Arris TM1602 Cable Modem (Charter) -> Orbi RBR40 router -> 2 RBW30 Satellites Looking to get help with my Orbi system as I am experiencing my WiFi dropping daily, often mu...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
- Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected to: Arris TM1602 Cable Modem
- What is the size of your home? Sq Ft? I have a 2 story house with a finished basement. Without the basement, house is 2,500 Square feet
- What is the distance between the router and satellite(s)? Router is in the basement, and 1 satellite per floor in the main part of the house
- What channels are you using? 2.4 Ghz is set to Auto and 5 Ghz is set to 48
- Any Wifi Neighbors near by? If so, how many? I have 2 neighbors on either side of the house
- Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings - Already enabled
Shahab wrote:- Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected to: Arris TM1602 Cable Modem
- What is the size of your home? Sq Ft? I have a 2 story house with a finished basement. Without the basement, house is 2,500 Square feet
- What is the distance between the router and satellite(s)? Router is in the basement, and 1 satellite per floor in the main part of the house
Any chance of you moving the RBR out from the basement? Basements are not idea locations for wifi routers. Concrete and steel in the foundation will impede wifi coverage and performances. What is the distance between the RBR and RBS?
- What channels are you using? 2.4 Ghz is set to Auto and 5 Ghz is set to 48
- Any Wifi Neighbors near by? If so, how many? I have 2 neighbors on either side of the house
- Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings - Already enabled
FURRYe38 unfortunately connection for cable modem comes into the basement, I don't have much concrete in the house - just the foundations, I don't believe there is any concrete btwn the router and the satellites. Distance btwn the router and satellite is more than 20 feet I estimate.
Netgear support wants me to take a packet capture from the Orbi mgmt page when the connection drops. However I am unable to connect to the Orbi login page when the connection drops even though I have remote mgmt enabled. Any ideas?
Shahab