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Forum Discussion
MJMackowski
Mar 11, 2021Guide
Orbi RBR40 WiFi drops out
I have a base and satellite on one floor in suburban home. I use Cox cable modem for internet. I got this system July 2019 and has worked great until maybe two weeks ago. We are getting random interm...
- Mar 20, 2021
michaelkenward wrote:The .img thing has baffled many people. There are only so many three character extensions available. Another one that Netgear likes is .chk.
The orbi router itself uses .img files and the satellites use the .chk file. In the orbi dashboard there are two separate spots. The top spot is to upgrade the router which will always be a .img file and then below that you check which satellites you want to update and use the bottom update button under the satellite listing and you select the .chk file for those and click update.
Sean
Storm180
Mar 15, 2021Star
I can confirm this just started happening to me. This was right after I did the latest firmware update about a week ago. Wifi goes out. So far it has happened twice. My devices connect but say there is no internet access.
I thought a DNS issue as I use google dns. So I switched to my ISP dns and saved the configuration and it came back online. Thinking that was the problem. Then I woke up this morning to the same issue. Went in to the admin panel and resaved the configuration and it started working again.
I am probably going to see if I can roll back to the previous firmware as I have never seen this behavior before. Currently on V2.6.2.104. I think there is an issue with the firmware since that is the only thing I updated in quite some time.
Sean
Iniquitas
Mar 15, 2021Initiate
I'm adding my name to the list as I also have the RBR40 and started to experience random drops in the wifi connection after upgrading to the V2.6.2.104 firmware a while ago. I have tried a factory reset of the router and satellite, but I still get maybe one or two drops a day on devices connected to my network.
/Robin