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Forum Discussion

MJMackowski's avatar
Mar 11, 2021
Solved

Orbi RBR40 WiFi drops out

I have a base and satellite on one floor in suburban home. I use Cox cable modem for internet. I got this system July 2019 and has worked great until maybe two weeks ago. We are getting random interm...
  • Storm180's avatar
    Storm180
    Mar 20, 2021

    michaelkenward wrote:

    The .img thing has baffled many people. There are only so many three character extensions available. Another one that Netgear likes is .chk. 


    The orbi router itself uses .img files and the satellites use the .chk file.  In the orbi dashboard there are two separate spots.  The top spot is to upgrade the router which will always be a .img file and then below that you check which satellites you want to update and use the bottom update button under the satellite listing and you select the .chk file for those and click update.

     

    Sean