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Forum Discussion
jathon0815
Jun 20, 2019Aspirant
Orbi RBR40 won't boot after firmware upgrade
I recently upgraded the firmware on my Orbi RBR40 mesh router. The initial reboot after the firmware was installed was successful and everything was fine for a few days. The router was then power cyc...
jathon0815
Jun 21, 2019Aspirant
OK, I went the route of loading the firmware via TFTP. I get a message back that says Transfer successful, but then nothing happens with the router. The power lights goes from flashing amber to solid green and the LED ring around the top turns off. At this point I still cannot access the router via ethernet or wifi. Set up as new function doesn't work from the iphone app because there is no wifi signal showing up from the router. I have tried to access the router via ethernet from my PC and it's not responding there either. I have tried power cycling the router after loading the new firmware and that didn't make a difference either.
I loaded firmware version RBR40-V2.3.1.58.img
Since this hasn't seemed to work, unless I missed something, I'm thinking it needs to be RMA'd.
Any other ideas?
Thanks!
FURRYe38
Jun 21, 2019Guru - Experienced User
Ask for an RMA.