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Forum Discussion

Flexner's avatar
Flexner
Aspirant
Oct 08, 2020

Orbi RBR40

I cannot add my iPhone to the orbi mesh system trusted devices. I recently received a higher speed modem and wondering if I have enough speed with the orbi. I cannot; however, teat because I cannot add my phone to the orbi system.

 

 

3 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    Flexner wrote:

    I cannot add my iPhone to the orbi mesh system trusted devices. I recently received a higher speed modem and wondering if I have enough speed with the orbi. I cannot; however, teat because I cannot add my phone to the orbi system.


    Can you please define "trusted devices"?  Do you Access Control enabled?

    • Flexner's avatar
      Flexner
      Aspirant

      Thanks for responding. When I log onto the orbi app, it asks if I should add my iphone 10 as a trusted device but when I say yes, it gives me a "unable to connect." For that reason, I cannot access my orbi account on my phone. I used to be able connect to but I recently received a new phone. Maybe there is a setting I need to change?

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Can you log into the RBRs web page with a web browser and make changes there?