Orbi RBR40/RBS40 not syncing

Question

Hello Netgear comunity.&nbsp;I have been running my Orbi RBR40 with an RBS40 with access control on in standard mesh config for about 3 years now with no issues.&nbsp; Recently (about 2 days ago) my satellite refuses to "sync" with the router.&nbsp; In my routers webpage It shows a good connection over 5G as expected.&nbsp; However, anytime a device connects through the satellite it gets denied access to the internet (access control kicks in).&nbsp; All devices are approved in the router but it does not seem to matter.&nbsp; This leads me to believe that even though the backhaul status is good and devices can connect; the settings are not being synced between the router and satellite.&nbsp;I've attempted:re-sync manually with buttonTurn satellite on/off then sync with buttonfactory reset satellite then re-sync via webpage&nbsp;For now, I have powered off the satellite and all devices are connecting fine outside of the deadzones now created by not having my satellite running.&nbsp;Has anyone run into a similar issue or have an idea for a fix?&nbsp;Thanks!!

CrimpOn · Answer

carpyd7&nbsp;wrote:This leads me to believe that even though the backhaul status is good and devices can connect; the settings are not being synced between the router and satellite.&nbsp;For now, I have powered off the satellite and all devices are connecting fine outside of the deadzones now created by not having my satellite running.&nbsp;I believe the conclusion is incorrect.&nbsp; When the router Attached Devices page shows the satellite connection as Good, then the satellite is in fact synched to the router. Satellites process only the WiFi connection process (SSID/password).&nbsp; Access control is handled entirely on the router.&nbsp;Given the same circumstances, I would have opted to disable Access Control rather than unplug a satellite.&nbsp; How is some random device going to connect to this Orbi system?&nbsp; Are hackers from Mission Impossible (or 'Russians') so interested in your home WiFi?&nbsp; I have looked into hacking WPA2 security, and it is not trivial.&nbsp;We usually ask, "What happened?"&nbsp; Two days ago, devices that connect correctly to the router fail to get internet when connected to the satellite? Was the Orbi firmware updated?&nbsp; Is it every device, or only one device?&nbsp; When Attached Devices shows something connected to the satellite, how does it appear in Attached Devices? (Allowed or Blocked)?&nbsp; How does it appear in the advanced tab Access Control table?&nbsp;&nbsp;

carpyd7 · Answer

CrimpOn&nbsp;wrote:I believe the conclusion is incorrect.&nbsp; When the router Attached Devices page shows the satellite connection as Good, then the satellite is in fact synched to the router. Satellites process only the WiFi connection process (SSID/password).&nbsp; Access control is handled entirely on the router.While I agree here it really doesn't explain why when I wire into my Router with an approved device I can access the router webpage and get the "blocked by access control" when i try to open the satellite webpage.&nbsp;CrimpOn&nbsp;wrote:Given the same circumstances, I would have opted to disable Access Control rather than unplug a satellite.&nbsp; How is some random device going to connect to this Orbi system?&nbsp; Are hackers from Mission Impossible (or 'Russians') so interested in your home WiFi?&nbsp; I have looked into hacking WPA2 security, and it is not trivial.Disabling access control kind of proves my point though?&nbsp; When disabled all devices work on the satellite and the router.&nbsp; When enabled only devices connected to the router funciton properly.&nbsp; Also, sure the likelihood of of someone "breaking in" are approximately 0% but its a function netgear provides and I payed for so why should I be forced to disable it?&nbsp; Turning off the satellite is a temporary solution as I try to navigate why so access control is failing.&nbsp;&nbsp;CrimpOn&nbsp;wrote:&nbsp;We usually ask, "What happened?"&nbsp; Two days ago, devices that connect correctly to the router fail to get internet when connected to the satellite? Was the Orbi firmware updated?&nbsp; Is it every device, or only one device?&nbsp; When Attached Devices shows something connected to the satellite, how does it appear in Attached Devices? (Allowed or Blocked)?&nbsp; How does it appear in the advanced tab Access Control table?I only updated the firmware today after a few days of not being able to resolve the issue.&nbsp; So both the router and satellite are now at the latest rev&nbsp;2.6.2.104.&nbsp; Yes, every device when it switches from router to satellite loses access.&nbsp; All devices appear in attached devices and the access control table as expected.&nbsp; Known devices are all allowed.

CrimpOn · Answer

carpyd7&nbsp;wrote:While I agree here it really doesn't explain why when I wire into my Router with an approved device I can access the router webpage and get the "blocked by access control" when i try to open the satellite webpage.&nbsp;That is certainly strange.&nbsp; In addition to the router webpage, this wired device can browse the internet, etc.&nbsp; The only thing that brings up the Access Control message is accessing the satellite webpage?&nbsp;&nbsp;

CrimpOn · Answer

carpyd7&nbsp;wrote:Turning off the satellite is a temporary solution as I try to navigate why so access control is failing.This is fine.&nbsp; Many people who post have family units that rapidly become unhappy when they cannot use the internet.&nbsp;A web search for "Blocked by Access Control" turns up lots of hits. It appears that aside from disabling Access Control, most of the responses recommend doing a Factory Reset on the router.&nbsp; Depending on how much has been done to customize the router configuration, this can be a 15 minute task or a 3 hour ordeal.&nbsp; My first step in that direction is to save a copy of the config, do a Factory Reset, then set the router up and reload the saved config.&nbsp; NOTE: I deliberately do not set the WiFi SSID/password during the process.&nbsp; That would allow devices to connect to the WiFi and get God knows what IP address.&nbsp; The router automatically reboots when a saved config is loaded and this sets the SSID/password. Then devices get the IP addresses that I have defined in the LAN setup table.&nbsp;Router firmware is a maze of interlocking web code and processes running at the same time.&nbsp; If some weird combination of events messed up the firmware in memory, sometimes the reset will clear everything back to normal.

carpyd7 · Answer

CrimpOn&nbsp;wrote:&nbsp;That is certainly strange.&nbsp; In addition to the router webpage, this wired device can browse the internet, etc.&nbsp; The only thing that brings up the Access Control message is accessing the satellite webpage?&nbsp;&nbsp;That is correct.&nbsp; Since I'm direct connected to the router i have no issues.&nbsp; Now if i were to wire into the satellite, I can get to the satellite webpage but not to the internet etc..&nbsp;

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Orbi RBR40/RBS40 not syncing

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