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Forum Discussion
rayterry
Jul 04, 2018Apprentice
Orbi RBR40/RBS40 (V2.1.4.16) mesh network drops connection to Apple iMac
I have an ongoing issue where my Orbi RBR40/RBS40 (firmware = 2.1.4.16) mesh network drops the connection to an Apple iMac on OSX v10.13.5. No issues like this previously with my old Apple Time Capsu...
- Jul 12, 2018
The changes that apparently fixed my connection issue...
In orbilogin.com, Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.
In orbilogin.com, Advanced WAN Setup changed MTU Size(in bytes) to 1492.
Powered down the Orbi. Powered down the cable modem. Restarted both.
FURRYe38
Jul 08, 2018Guru - Experienced User
You could try lowering the power output of the 5Ghz radio from 100% to 50% persent and see if this helps any.
As a last resort, I would do a full factory ERASE on the router and satellite. THen set up from scratch. I would test with out the satellite added initially. See if the problem continues.
rayterry
Jul 09, 2018Apprentice
Tried 50% and 75% power, but no diff. Called support and they said to change cts on 2.4 and 5 to 2307 and change mtu to 1492 and restart. Did that, now waiting to see what happens.
- FURRYe38Jul 10, 2018Guru - Experienced User
Keep us posted...
- rayterryJul 11, 2018Apprentice
Fingers are crossed as I write this, and that isn't easy to do...
It looks like that might have fixed the issue. I admit that I read about that change/fix in a related thread, but the following comments said that moding those 3 parms made no sense and wouldn't help. I should have igmored that. It has been over a day now since this problem occurred. Another couple days of stability will indicate to me that this issue is over. Thx much for your help.
- FURRYe38Jul 11, 2018Guru - Experienced User
Good to hear.
Come back if you need. Enjoy. :smileywink: