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Forum Discussion
Orbi RBR50 - 2.4GHz smart devices keep dropping off
Hello, I have an Orbi RBR50. I have a few smart devices like light bulbs that only use the 2.4GHz channel. None of them can stay connected to the mesh network regardless of how close they are to ...
GravelKicker wrote:
I had issues connecting smart plugs to Orbi and found a solution.
Go to orbilogin.com and turn off “Enable 5G” from Wireless Settings in Advance.
You are correct that this is a great solution for owners of the Original Orbi product (RBR50, RBR40, RBR20). What that action does is stop the Orbi from broadcasting the SSID on the 5G channel. The 5G channel continues to operate and all devices connected to the 5G channel continue to operate.
Alas, Netgear removed this option from the AX product line. (Boo, Hiss). So people who are purchasing Orbi's these days cannot take advantage of this method.
I have used this method several times in the past. Works great. Sad that customers who bought the newer Orbi's cannot use the same method.
I should have noted I purchased this setup and was able to find the solution:
NETGEAR Orbi Whole Home Tri-band Mesh WiFi 6 System (RBK752) – Router with 1 Satellite Extender | Coverage up to 5,000 sq. ft., 40 Devices | AX4200 (Up to 4.2Gbps)
NETGEAR Orbi Whole Home Tri-band Mesh WiFi 6 System (RBK752) – Router with 1 Satellite Extender | Coverage up to 5,000 sq. ft., 40 Devices | AX4200 (Up to 4.2Gbps)
This is SO COOL. There have been numerous posts complaining that the AX (750) product did not allow users to disable broadcasting the SSID on 5G*. Can you post a screen shot of the Advanced Wireless page?
*It is embarassing to post things that are not correct. I need to revise my advice about a lot of things.
- All good. I hope this solution helps others. Here’s a screenshot showing where to toggle the ‘Enable 5G’ off/on.
Thanks for posting the screen shot. Alas, this appears to enable/disable the "ax" feature, not disable the 5G WiFi network.
I have never heard of an Internet of Things (IoT) devices having a WiFi chip capable of 802.11ax, so this feature being enabled or disabled should have no effect on IoT devices.
If it worked for you... great.
