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Orbi RBR50 - Backhaul status disconnected
I am having major issues with my Orbi system, I have the RBR50 in AP mode with a static IP along with 3 RBS50's as I have these at each TV location to give me cabled connections to my devices, the sa...
What is the mfr and model# of the host router the Orbi RBR is connected too?
What browser are you using when your checking the status on the RBRs web page?
Are the RBS wirelessly or wire connected to the RBR?
Does the RBS seem to be working even though they don't appear in the status?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
If you factory reset the RBR and the RBS, Try taking 1 RBS to the same room as the RBR. Be sure you clear all browser caches. Once the RBR is setup. Add the 1 RBS and let it sync wirelessly to the RBR. Check the status page. It should appear as a connected satellite and show a 5G wireless icon.
Thanks for your ideas please see details;
Router Sky ER115 (Sky internet) firmware 2.12.2653.R
Using Macbook - Chrome and Safari
Wireless - Cabled is not an option
RBS - Yes they seem to be working
Some distances could be less than 30 feet as I need the Satellite at the TV points due to Sky Q boxes being really poor performance so hard wired into the RBS
The RBS have shown as connected like last night and now today no longer connected
What is the size of your home? Sq Ft?
Having the RBS too close may cuase problems. 30 feet is key and around the range to start with RBS. A bit farther if possible.
I would do this, Turn OFF ALL RBS. Check the status on the RBR, if they had been connected and may now say disconnected. Select the remove button. Reboot the RBR and let it come to ready. Power ON just 1 RBS only. Just 1. When it's slowly pulsating WHITE, hit the sync button on the RBR then RBS. Let the RBS sync. I would use just the one for a white and keep checking the status. If it still remains, power ON the 2nd RBS and do same thing. Watch the status of the two RBS for while before attempting to synce up the 3rd RBS.
RBS are using same version of FW as the RBR correct?
Thanks again for your suggestions, not going to be happy if it is a distance thing as I need the ethernet connectivity at my tv points.
All devices are on the same firmware. Will try your suggestions
House is about 1600sq ft