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Forum Discussion
goblea
Mar 05, 2020Star
Orbi RBR50 - Backhaul status disconnected
I am having major issues with my Orbi system, I have the RBR50 in AP mode with a static IP along with 3 RBS50's as I have these at each TV location to give me cabled connections to my devices, the sa...
goblea
Mar 05, 2020Star
Thanks for your ideas please see details;
Router Sky ER115 (Sky internet) firmware 2.12.2653.R
Using Macbook - Chrome and Safari
Wireless - Cabled is not an option
RBS - Yes they seem to be working
Some distances could be less than 30 feet as I need the Satellite at the TV points due to Sky Q boxes being really poor performance so hard wired into the RBS
The RBS have shown as connected like last night and now today no longer connected
FURRYe38
Mar 05, 2020Guru - Experienced User
What is the size of your home? Sq Ft?
Having the RBS too close may cuase problems. 30 feet is key and around the range to start with RBS. A bit farther if possible.
I would do this, Turn OFF ALL RBS. Check the status on the RBR, if they had been connected and may now say disconnected. Select the remove button. Reboot the RBR and let it come to ready. Power ON just 1 RBS only. Just 1. When it's slowly pulsating WHITE, hit the sync button on the RBR then RBS. Let the RBS sync. I would use just the one for a white and keep checking the status. If it still remains, power ON the 2nd RBS and do same thing. Watch the status of the two RBS for while before attempting to synce up the 3rd RBS.
RBS are using same version of FW as the RBR correct?
- gobleaMar 05, 2020Star
Thanks again for your suggestions, not going to be happy if it is a distance thing as I need the ethernet connectivity at my tv points.
All devices are on the same firmware. Will try your suggestions
House is about 1600sq ft
- FURRYe38Mar 05, 2020Guru - Experienced User
1600 sq ft maybe too small to have 3 RBS. Just the RBR alone would work if placed well and just 1 RBS. I have a 5000sq ft home and use the RBR up on 2nd level on one side of the home and just 1 RBS down in the basement opposite side from the RBR. 35-40 feet. Works wired or wireless.
You can always extend ethernet connections by getting longer LAN cables between the RBS and the TVs.
- gobleaMar 05, 2020Star
actually forgot I got 4 RBS !!! but thats in the garage across from the house again this now shows as disconnected.
Not easy to get cables to the devices in this house otherwise I would cable it but might have to see what I can do, this house is very weird for wifi as lots of chimneys which block alot of the signals, sounds like I might as well sell some of the devices, would be so much easier of Sky worked in my house.