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Forum Discussion
Orbi RBR50 - Backhaul status disconnected
I am having major issues with my Orbi system, I have the RBR50 in AP mode with a static IP along with 3 RBS50's as I have these at each TV location to give me cabled connections to my devices, the sa...
I had multiple issues with overloading on the Satelittes so since removing 2 the system has been better but also since the firmware downgrade the back haul has been perfect however I am tempted to update to see if it was the other issue causing the issue.
I tried downgrading the satellites to V2.3.5.30 first and keeping the router on V2.5.1.8 to see if that made a difference, it didn't. I am downgrading my router now hoping that it fixes the issue.
RBR and RBS should be on the same version of FW.
After updating FW to v2.5.1.8, be sure to factory reset the RBS and RBR and setup from scratch. I would walk the setup wizard and skip adding the RBS during the wizard process. Once the wizard completes, add 1 RBS wirelessy to the RBR wile having them in the same room as the RBR. Add them one at a time while checking the back haul status with a PC and web browser opened to the RBRs web page. Once they are added and you see the back haul. Power them off and place back in remote locations.
30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Yes they are on the same version of firmware. However the downloads have different names. For example:
RBS50-V2.3.5.30
RBR50-V2.3.5.30
There is no reason to factory reset the devices when the older version of the firmware takes and the backhaul status appears. It is a bug in the new firmware.
Something I haven't seen with v2.5.1.8 loaded. Others as well. A reset is needed if the status isn't working for you after upgrading FW.
If you have v30 loaded then keep it loaded.
