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Forum Discussion
goblea
Mar 05, 2020Star
Orbi RBR50 - Backhaul status disconnected
I am having major issues with my Orbi system, I have the RBR50 in AP mode with a static IP along with 3 RBS50's as I have these at each TV location to give me cabled connections to my devices, the sa...
Loccs26
Mar 29, 2020Aspirant
I don't need to. I'll enjoy the old firmware until it works itself out. The forum's contain enough to clues for the devs.
bigiron
Apr 10, 2020Aspirant
I also have an RBR50 (AP mode) with two RBS50 (satellite) with the latest buggy firmware (V2.5.1.8). My satellites' backhaul status is also showing disconnected and no connected devices in the two satellites. This status is wrong because my wireless and wired devices connected to the satellites can reach the Internet.
Here are some steps I used to verify:
1. Using the orbi phone app, go to "Network Map", tap the satellite icon and click "Details" to get the IP address of the satellite.
2. Using a laptop connected to the wifi, ping the IP address of the orbi router and each of the satellite, the IP address that has the lowest "round trip time in ms" is most likely the device that your laptop is connected to, it could be the router or the satellite.
3. Login to the satellite management dashboard by going to https://<satellite-ip-address>/ , accept the certificate warning, login using the same credential as the router.
4. Click on "Connected Devices", you should see the correct list of devices. In my case, the RBS50 that had the lowest ping latency also had the IP address of my laptop in the connected devices list.
I have about 26 devices in my network. It's a mix of wired and wireless devices and they're all working fine. That's why when I only saw 10 devices showing in the router, I know it's lying. I'm not going to downgrade the firmware because it works. Not seeing the real list of devices is not bothering me because I can still view them by going directly to the satellites. But downgrading to the older firmware might be the solution for other users.