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Forum Discussion

kaizer_zoze's avatar
kaizer_zoze
Initiate
Feb 27, 2022

Orbi RBR50 - blocking websites

Hi. My Orbi is blocking access to some websites (eg Google) and some banking apps. I tried mobile (cellular) network and other wifi networks and this does not occurs. Any ideas what could it ...
plemans's avatar
plemans
Guru - Experienced User
Feb 27, 2022

1. what firmware is on the orbi? 

2. what modem/gateway is the orbi connected to? 

3. what actual error does it give? 

4. is ipv6 enabled?

5. have you tried a different dns provider? You can try googles at 8.8.8.8 or 8.8.4.4

  • kaizer_zoze's avatar
    kaizer_zoze
    Initiate
    Feb 27, 2022
    Hi Plemans

    Thank for your response. It appears that the issue is Disney Circle blocking this sites. The orbi has the latest firmware

    Not sure what’s going on. As mentioned, nothing has changed in terms of setup.

    Any ideas? I realised they this may not be the right forum for this question now.
    • plemans's avatar
      plemans
      Guru - Experienced User
      Feb 27, 2022

      If you're using disney circle, there should be a filter list that you can modify

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Mar 06, 2022

      Are you using Armor or Disney? 

      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

      @david1234es wrote:

      I am facing the same issue when trying to access the website. I am using an Orbi system that has been working well for years. Router FW is V2.7.3.22, and nothing shows as available to upgrade.