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Forum Discussion
Orbi RBR50 - Cannot Connect August Connect Module
Just bought a Yale smart lock with an August Connect module. Been trying for days to connect the August Connect to my Orbi Wifi with the August technical support. They finally told me that they can...
Hmmm, I run an August Connect with my Orbi. I do recall occasional issues getting the Connect on my network, but nothing that was persistent like yours. Your device might legitimately be defective, but let's grasp for straws before giving up. It sounds like you've tried everything else already so these ideas are way out there...
- The Connect doesn't need to be on the same wifi network, just able to access the Internet. So try setting up a Guest network with WPA-PSK [TKIP] and connect to that SSID instead. The Connect might not like your AES and WPA2.
- Do you have a really long wifi password or use special characters? Maybe the Connect has a bug so try avoiding unusual password lengths or characters.