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Forum Discussion
Mardi
Apr 01, 2019Initiate
Orbi RBR50 - Constant dropping when streaming to Roku - Can't update firmware! HELP!
My Orbi started dropping my signal every few minutes for streaming. I am ok on my computer. Here is my configuration RBR50 Firmware: 2.2.1.210 Windows 10. My Orbi is set to autoupdate firmware, but i...
CrimpOn
Apr 01, 2019Guru - Experienced User
You have two issues.
- Updating firmware. The "210" release is the most current that Netgear has pushed to customers. Firmware 2.3.0.32 was available to people who wanted to do a manual update (in search a solution to a problem, or just because they wanted to "live on the edge.") The people who did that woke up one day and found that their Orbi had been updated by Netgear to 2.3.1.44. As long as you "do nothing", your Orbi will stay on 210 until Netgear is ready to push out an update. If you want to give the new firmware a try, there are instructions in several of the forums about how to download and manually update.
- Roku streaming is a different issue. It was "working fine" for some time, and just recently began having problems? What does the Orbi app (Apple or Android) show about the Roku Wi-Fi connection?
Mardi
Apr 01, 2019Initiate
The Orbi shows both of my Roku's as online. Both Roku's are wired connections. I have checked my Roku and it is up to date on its software. I don't know if the issue is with my Roku or my Orbi. I checked my connections and they seemed to be fine, but last night, after a few hours of trying to troubleshoot this issue, I disconnected everything and reconnected it. Now it seems to be working, but I don't know how long it will work. Thank you..