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Profax's avatar
Profax
Aspirant
May 31, 2020

ORBI RBR50 - Impossible to reset after power failure

Hi,

After a power failure at home, I lost the access to my orbi router.

 

I reboot both equipments the one after the other as described in ORBI documentation, connect with an ethernet cable to my ISP modem, try to ping the router, but still no access...

Note : When I power it on, I didn't had any light on top of it (blue, green and so). I still can see the green light at the back of the router which means that I got power.

 

Since I cannot access it anymore, I tried to reset it by holding the reset button at the back, but even after 1 minute, I still don't have any blinking orange led...

Do you think it's dead or do you see anything else I can try.

 

Thanks for your help!

CLement

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