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Forum Discussion
ATeamAdam
Mar 23, 2020Guide
Orbi RBR50 - instability issues
My kids have been complaining about our wifi for 2 years. Now that I'm working from home I'm feeling their pain. I've rebooted my router probably a dozen times in the last week. Purchased Octob...
- Mar 24, 2020
Thanks for the quick insight. Appreciate the guidance.
Any Wifi Neighbors near by? If so, how many? I do have a few wifi neighbors, depending on where you are in the house you can see about a half dozen signals, most of them are pretty weak.
I setup these settings after the factory reset. Hopefully it goes smooth.
New config:
2.4 Ghz Channel - 6
5 Ghz Channel - 48
Beamforming - enabled
MIMO - enabled
WMM - enabled
Armor - disabled
Circle - disabled
Daisychain - disabled
Fast Roaming - disabled
IPv6 - disabled
20/40 mhz coexistence - disabled
Short preable - enabled
CrimpOn
Mar 23, 2020Guru - Experienced User
ATeamAdam wrote:Is my router dying?
Probably not, but it might be "sick". There seem to be two "camps" of Orbi users who have updated firmware to 2.5.1.8
- For some of us, it "works great". Same as always.
- For others, it is a "living nightmare" of issues such as you describe. There are very long posts about 2.5.1.8 that you can read through.
So, yes, a "Factory Reset" is one possibility. Save the configuration to your computer. (On the Advanced Tab, Administration, Backup Settings. Do the Factory Reset: https://www.youtube.com/watch?v=cMw4ePACgc4 When it comes up and is ready to configure, say that you want to "Reload a previous configuration". This is a relatively painless reset method.
If the issue persists, then it may be necessary to reconfigure the Orbi, which for me is over an hour of drudgery because I have made so many setting and assignments.
If the issue still persists, some people download firmware 2.3.5.30 from the Netscape support web site and do a Manual Firmware update (actually "down-date").
Sorry not to have better news.
MichaelCaz
Apr 27, 2020Aspirant
How did you get to the Netscape support web and complete the "down-date" of your system?
- ATeamAdamApr 27, 2020Guide
Instructions:
Router Firmware:
https://www.netgear.com/support/product/RBR50.aspx#download
Satellite Firmware:
https://www.netgear.com/support/product/RBS50.aspx#download
Keep in mind my links are only for the RBR50 router, and the RBS50 satellites. Your models may be different.
- FURRYe38Apr 27, 2020Guru - Experienced User
Use a wired PC for this process. Safari(Mac), IE11, Firefox or Opera browsers are recommended.
Log into the RBSs web page and send the FW file there first.
Then send the RBR FW file lastly.
Factory reset the RBS and RBR and setup from scratch. After makeing sure the system works after setting up, be sure to make a backup configuration to file for safe keeping. This saves time if a reset is needed again.
MichaelCaz wrote:
How did you get to the Netscape support web and complete the "down-date" of your system?- Retired_MemberApr 27, 2020
Factory resets are for lost passwords