NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
sawall
Jul 11, 2018Aspirant
Orbi RBR50 - Internet status says Not Connected
I have an Orbi RBR50 (and a satellite). Looking at the status for the Internet, it says "Not Connected" (see image). But for the PC hardwired, it works, and wireless works - most of the time. I ca...
FURRYe38
Jul 11, 2018Guru - Experienced User
I would power OFF the router and ISP modem for 1 minute, power back ON the modem and let it sync. Then power ON the router. Clear browser caches the re-enter the routers web page.
What is the Mfr and model# of the ISP modem?
- sawallJul 11, 2018Aspirant
I'm in AP mode, so the RBR50 is connected directly to a switch and firewall. The firewall is connected to the ISP modem. Good advice, I did that as well. And the switch port shows a good link and connectivity to the RBR50. I have the "internet" port of the RBR50 tied directly to that switch. Thanks!