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drjeffnewman's avatar
drjeffnewman
Aspirant
Nov 28, 2020
Solved

Orbi RBR50 - "Problem Detecting the Internet Connection"

Orbi system shows as availabe but wont connect devices to internet.  Used secondary router to check and devices work fine on that router with same modem.  Specifics below.   11/26/20 - all househo...
  • FURRYe38's avatar
    Nov 28, 2020

    Are you powering OFF The modem and RBR for 30 seconds then power ON the modem and let it sync the power On the RBR? Then check for the connection on the RBRs web page. 

    Be sure your using good quality LAN cable between the modem and RBR. CAT6 is recommended.