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Forum Discussion
Orbi RBR50 - Traffic Meter and Internet Disconnect
Hi - I seem to nearly hit my data limit each month (1TB!). Don't really know how. But not the issue i guess. But i turned the traffic meter on. And either by default or accident - a check box was on saying ''disconnect and disable tinternet'' --
Does anyone know what this does and how to ''reconnect''? As soon as this kicked in last night - my internet stopped completely - including not being able to get on wi-fi. I didn't even remember this setting and so took quite some time before getting into orbinlogincom to check it. But even after trying to turn it off and even reset the counter or turn the whole traffic meter off I am having problems...
Then, as Murphy's Law kicks in - Comcast who were constantly saying all day they saw no problems on their side - suddenly said connection / line was bad and something is wrong on their side - technician coming tomorrow.
But in short - the disconnect and disable setting seems a headache and will turn it off - but would like to know in future how to re-enable internet if this happens again.
thx
Brett
3 Replies
The way I read the Traffic Meter page, there are two parts:
- Enable Traffic Meter (or not). Unless Traffic Meter is enabled, none of the other options below it can be changed.
So, if you manage to disable Traffic Meter, that check box about the internet cannot be access because it has no meaning. - The Warning and Disconnect option (which I have NEVER turned on) provides a (supposedly) iron clad method to ensure that the user does not exceed the monthly limit and get hit with excess charges.
If my Orbi had Traffic Meter and the "Disconnect" both set and it actually happened, my guess is the best way to get "back in business" would be to reboot the Orbi. Counters get zeroed out when the Orbi reboots (as do the log files), which should provide enough time to go back in, activate Traffic Meter, and turn off the Disconnect option.
Actually, how a family goes over 1TB of data per month is a good question to ask. Unfortunately, Orbi provides no useful information that will lead to the device or app that is doing so.
thx - yeah i have no idea how now i am constantly hitting near 1TB. It doesn't seem feasible but I am... i think myabe it was the perfect storm... even a reboot didn't get me up and running... but it seems i have cable connection issues outside of house which comcast were denying for most of th day until late today the status was 'can't read line'....
Message 16 in this thread https://community.netgear.com/t5/Orbi/Can-I-track-data-usage-per-device/td-p/1561664 shows how one user purchased an Asus router and loaded custom software on it. I cannot guess if your situation is as dire as his was, so this may not be something you want to look into. He did mention finding specific data hogs that he was not expecting.
- Enable Traffic Meter (or not). Unless Traffic Meter is enabled, none of the other options below it can be changed.
