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Forum Discussion
RWCaines
Mar 11, 2020Aspirant
Orbi RBR50 / 2 RBS50 satellites - WiFI speed extremely slow
We recently upgraded our Internet Service to 400Mbps through Spectrum but I can only obtain download speeds around 12-13Mbps over Wifi with the Orbi Router and two Satellites. What is also odd is tha...
Retired_Member
Mar 11, 2020
RWCaines wrote:We recently upgraded our Internet Service to 400Mbps through Spectrum but I can only obtain download speeds around 12-13Mbps over Wifi with the Orbi Router and two Satellites. What is also odd is that the Upload speeds are faster at 18 - 20 Mbps?
I am assuming it is in the settings but have not made any changes. Orbi router and satellites are upgraded to latest firmware 2.5.1.8 but this made no difference.
Any advice/guidance would be greatly appreciated
How long have you had your Orbi? Has it ever worked properly?
2.5.1.8 has some issues
- RWCainesMar 11, 2020Aspirant
We have had the Orbi about three years now, it seemed to work fine previously but to be honest, I never really checked the speeds until we upgraded our internet service with Spectrum. What I find odd is that the upload speed is faster than the download speed, it seems really strange to me
Thanks
- FURRYe38Mar 11, 2020Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
RWCaines wrote:We have had the Orbi about three years now, it seemed to work fine previously but to be honest, I never really checked the speeds until we upgraded our internet service with Spectrum. What I find odd is that the upload speed is faster than the download speed, it seems really strange to me
Thanks
- RWCainesMar 11, 2020Aspirant
I have not done a factory reset since the firmware update, that was just done today. I have done a factory reset a couple of times previously when i first noticed the speed issues after upgrading our service.