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Forum Discussion
RWCaines
Mar 11, 2020Aspirant
Orbi RBR50 / 2 RBS50 satellites - WiFI speed extremely slow
We recently upgraded our Internet Service to 400Mbps through Spectrum but I can only obtain download speeds around 12-13Mbps over Wifi with the Orbi Router and two Satellites. What is also odd is tha...
Anonymous
Mar 11, 2020
RWCaines wrote:We recently upgraded our Internet Service to 400Mbps through Spectrum but I can only obtain download speeds around 12-13Mbps over Wifi with the Orbi Router and two Satellites. What is also odd is that the Upload speeds are faster at 18 - 20 Mbps?
I am assuming it is in the settings but have not made any changes. Orbi router and satellites are upgraded to latest firmware 2.5.1.8 but this made no difference.
Any advice/guidance would be greatly appreciated
How long have you had your Orbi? Has it ever worked properly?
2.5.1.8 has some issues
RWCaines
Mar 11, 2020Aspirant
We have had the Orbi about three years now, it seemed to work fine previously but to be honest, I never really checked the speeds until we upgraded our internet service with Spectrum. What I find odd is that the upload speed is faster than the download speed, it seems really strange to me
Thanks
- FURRYe38Mar 11, 2020Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
RWCaines wrote:We have had the Orbi about three years now, it seemed to work fine previously but to be honest, I never really checked the speeds until we upgraded our internet service with Spectrum. What I find odd is that the upload speed is faster than the download speed, it seems really strange to me
Thanks
- RWCainesMar 11, 2020Aspirant
I have not done a factory reset since the firmware update, that was just done today. I have done a factory reset a couple of times previously when i first noticed the speed issues after upgrading our service.