NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
GavOrbi
Mar 20, 2023Tutor
Orbi RBR50 / RBK50 AC3000 V2.7.4.24 Router Site Blocking Just Does Not Work?
Hi, I have an Orbi RBR50 running router firmware V2.7.4.24 with one connected satellite router. Despite my best efforts, I cannot get it to block the websites or keywords that I specify in ac...
GavOrbi
Mar 20, 2023Tutor
CrimpOn - Appreciate the support; I’m not giving up.
Netgear - You advertise a feature to block websites via keywords and web addresses, but it does not work. This is false advertising. Please advise on your solution. Spending even more money an another third party website blocker is not a viable option due to MAC address spoofing (thereby hindering direct device control or fixed IP address control) as already mentioned. I expect a firmware update and fix here - if my Circle app can see and log each website and report it via an app (a service that’s paid for) why can’t my router (paid for device feature) also do this?
My son’s behaviour is terrible due to lack of sleep and managed use of the internet. Turning off internet access completely is just not an option for me. School kids need to study using PCs - libraries are not a thing these days; it’s all online. I need to work from home at times.
Your device was advertised to allow me to control the ‘routing’ of internet traffic. Please advise.
michaelkenward
Mar 20, 2023Guru - Experienced User
GavOrbi wrote:
Your device was advertised to allow me to control the ‘routing’ of internet traffic. Please advise.
You won't get very far here with that. This isn't a place where Netgear will listen.
This community is essentially a user-to-user venue with some input from a small band of Netgear techies.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
If you want "official" support then you should go through the right channels.
Contact Us | Support | NETGEAR
As to this bit:
My son’s behaviour is terrible due to lack of sleep and managed use of the internet. Turning off internet access completely is just not an option for me. School kids need to study using PCs - libraries are not a thing these days; it’s all online. I need to work from home at times.
Netgear has sold its soul to the devil and will happily take money from you to protect your kids.
Which products support NETGEAR Smart Parental Controls? | Answer | NETGEAR Support
Other devices support Circle:
Which NETGEAR routers support Circle Smart Parental Controls? | Answer | NETGEAR Support
Circle also needs a subscription.