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Forum Discussion
CR4
Dec 31, 2023Guide
Orbi RBR50 / RBS50 network, not showing network map of connected devices
I recently picked up an RBR50 and a couple of RBS50s to extend my network and replace the RBR20 I was using as my router. In the process, I also updated the firmware of all devices to V2.7.5.4 T...
- Dec 31, 2023
My guess is that information about the satellites is not appearing because they are in the "config sync" state. i.e. the router to satellite connection is not fully established.
My suggestion is to power them all off. One at a time, relocate each satellite to the same room as the router, do a Factory Reset (on the satellite), connect it to the router, and wait for it to sync. Then, relocate it back to the desired location.
Guess it would be worth asking.... Is the system actually "working correctly" in the sense that device have internet and are "happy" and the only problem is how they are described?
FURRYe38
Dec 31, 2023Guru - Experienced User
How are the RBS ethernet connected to the RBR? Directly behind the RBR or is there a LAN switch in between? If there is a LAN switch, Brand and model# of this switch please.
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️
CR4
Jan 02, 2024Guide
Followed the advice by Crimpon, reset all of the satellites back to factory whilst in close proximity to router - and then put them back in original places.
All good 😊
All good 😊