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Forum Discussion
Orbi RBR50 + satellite drop internet over and over
Help! I am not tremendously computer literate but I bought Orbi system and 1 satellite in dec.2017 as supposed upgrade and to get better WiFi extension through whole house. This is second time I am h...
Orbi router and satellite have been working fine since last summer when purchased. Within in the past 2 weeks, I have noticed I'm having connection issues. We noticed this using the Xbox at first -- and have now noted that in general, there's not consistent internet connection on PCs, phones, etc. Have scoured the internet and cannot find a solutiong. Please help. As pricey as this product was, it is unacceptable that tech support is not free after 90 days.
This is what I am running. Can anyone help?
RBR50
Firmware v2.1.4.10
Windows 10 Home
What ISP Modem Mfr. and model # do you have?
What FW version is on your router?
How big is your home? SqFeet?
Distance between router and satellite? Starting should be 30 feet in between.
Any wifi neighbors near by? Scan and see how many there might be.
What channels are you using? Try 1, 6 or 11 on 2.4Ghz.
Disable MIMO, Daisy Chain and Fast Roaming...
As Last resort, try a factory reset on the router and satellite and set up from scratch...
neanbean wrote:
Orbi router and satellite have been working fine since last summer when purchased. Within in the past 2 weeks, I have noticed I'm having connection issues. We noticed this using the Xbox at first -- and have now noted that in general, there's not consistent internet connection on PCs, phones, etc. Have scoured the internet and cannot find a solutiong. Please help. As pricey as this product was, it is unacceptable that tech support is not free after 90 days.
This is what I am running. Can anyone help?
RBR50
Firmware v2.1.4.10
Windows 10 Home