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Forum Discussion
Mark1227
May 26, 2018Initiate
Orbi RBR50 + satellite drop internet over and over
Help! I am not tremendously computer literate but I bought Orbi system and 1 satellite in dec.2017 as supposed upgrade and to get better WiFi extension through whole house. This is second time I am h...
neanbean
May 26, 2018Aspirant
ISP: Spectrum.
Modem: Arris SBG6400
FW on Orbi: v2.1.4.10
Distance between router and satellite is 35 feet
Using channel 11 - tried what you recommended. Severe interference on all other channels.
Tried factory reset - still no luck.
Is my configuration the issue?
PC - Sprint Airave 2.5 - Arris SB Modem - Orbi
- FURRYe38May 26, 2018Guru - Experienced User
Your ISP modem is a gateway router already. So you have two routers online thus a double NAT condition. You need to try one of the following:
1. Bridge the ISP modem.
2. If the modem can't be bridged, use it's DMZ for the IP address that the Orbi router gets from the ISP modem. Disable ALL wireless radios ON the ISP modem.
3. Use the modem as your main router and configure the Orbi router for AP mode. Disable ALL wireless radios ON the ISP modem.
neanbean wrote:
ISP: Spectrum.
Modem: Arris SBG6400
FW on Orbi: v2.1.4.10
Distance between router and satellite is 35 feet
Using channel 11 - tried what you recommended. Severe interference on all other channels.
Tried factory reset - still no luck.
Is my configuration the issue?
PC - Sprint Airave 2.5 - Arris SB Modem - Orbi