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Forum Discussion
Orbi RBR50 + satellite drop internet over and over
Help! I am not tremendously computer literate but I bought Orbi system and 1 satellite in dec.2017 as supposed upgrade and to get better WiFi extension through whole house. This is second time I am h...
Looks like my thread got hijacked a little.
i have an arris surfboard sb6141 for a modem
i have firmware version 2.1.4.10
its a 4000 sq. Ft house and the satellite is maybe 35 ft from main unit.
but the problem isn’t the signal between the main and satellite. Strength when internet is on is very good. Problem is that we are losing internet over and over. Was out for 3 hrs today and it’s not internet provider- spectrum. I checked that first.
no close neighbors
i don’t know how to tell what channel I am using or what Mimi, daisy chain or fast roaming is
help!! Thank you
I've been fighting with this problem after firmware V2.1.1.16 which worked fine with ethernet backhaul. I tried disabling the auto update with no sucess. After today I am finally done with wasting hours of my time downgrading the firmware back to V2.1.1.16 and reconfiguring after each auto update. Good riddance Netgear Orbi RBK50 !
My problem exactly. I’m so done with Netgear and their $300 piece of crap. My old Apple Time Capsule may have given me half the speed but at least I could connect to the internet without rebooting the damn thing 2-3 times a day.
i bought in February and it worked like a charm. My dreams had come true. Netgear forced a firmware update after my return window had closed and now all I want to do is toss the freaking thing out the window.
Have you try my suggestions yet?
Your ISP modem is a gateway router already. So you have two routers online thus a double NAT condition. You need to try one of the following:
1. Bridge the ISP modem.
2. If the modem can't be bridged, use it's DMZ for the IP address that the Orbi router gets from the ISP modem. Disable ALL wireless radios ON the ISP modem.
3. Use the modem as your main router and configure the Orbi router for AP mode. Disable ALL wireless radios ON the ISP modem.
- The ORBI sees the modem and says it's connected, but no internet. If I connect to the modem via wifi or cable the internet is working. V2. 1.1.16 works great until it auto updates.
Whats the Mfr and model# of the ISP modem the Orbi is connected too?
Was a full reboot of the Orbi router and satellite performed after the most resent version of FW was applied?
As last resort, do a full factory reset on the router and satellites then setup from scratch. This has worked for others...Including me.
MudMan wrote:
The ORBI sees the modem and says it's connected, but no internet. If I connect to the modem via wifi or cable the internet is working. V2. 1.1.16 works great until it auto updates.
