NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Gabe501
Oct 12, 2018Aspirant
Orbi RBR50 + satellite
My Orbi router has not been working for a couple of days now. I have had it for about 10 months now, and all of the sudden It doesn’t link up with my modem, i try the regular setup and the power butto...
FURRYe38
Oct 12, 2018Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in until the top led turns on AMBER then let go. Wait for the WHITE led to slowly pulsate, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.
- Gabe501Oct 12, 2018Aspirant
i tried factory setting it with and with out a computer conected and the power light flashes red and not amber
- FURRYe38Oct 13, 2018Guru - Experienced User
Look at the top of the orbi for the LED light. not the back of the LED in back.
Gabe501 wrote:
i tried factory setting it with and with out a computer conected and the power light flashes red and not amber
- Gabe501Oct 18, 2018Aspirant
i held the reset for over 3 min and nothing changed only the back light