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Orbi RBR50 & Virgin Media
Hi all I'm a bit perplexed if I'm honest and would appreciate any help. As it says in the title I have an RBR50 and Virgin Media. I have been limited to 100MBPS package but just upgraded to ...
Right after all these software issues it was actually nothing of the sort!
Changed the ethernet cable to a CAT8 (which was still cheap) and it fixed the problem.
Wifi now flying at the correct speeds.Which actually begs the question, why do Netgear Orbi only supply low grade ethernet cables?
This should surely come as some sort of warning on all Orbi products.
Really frustrating but glad just £10 can resolve the problem.
Sorry for wasting all of your time but REALLY appreciate all the help.
What is the model# of the ISP modem the router is connected too? I believe most Virgin Media services have a modem with built in router. If so, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Try option #2 first...