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Forum Discussion
Orbi RBR50 2.1.1.12 Wifi Password issue
I am in access point mode and I updated to the latest firmware (2.1.1.12) ealier in the week and everything seemed fine, then all of a sudden last night none of my devices would connect to the wifi s...
I do have firsthand knowledge that netgear has a firmware that fixes special characters problem in passwords. I am sure it's imminent for release, but they could have found another problem in it and are tidying that up before release. Considering they have stopped auto-update it will not be biting more users than it already has and they unfortunately have had to deal with it already - So I do support them taking time to release that when it's right or fixes more issues.
An odd work around I've found is to temporarily change the password to something simpler on the portal and then connect using the app, for some reason it lets you change it to the password with the special characters there and then save it. Everything comes back online unless your Orbi reboots afterwards then the password is changed / corrupted again. For some reason changing on the portal doesnt work but does on the app. Do yourself a favor and dont troubleshoot from there just let it sit until Netgear fixes it, you'll drive yourself crazy.
I know a lot has been said regarding special characters being a problem, but my password doesn't have a special character. My password is all lower case and has 18 characters in it. It's odd as sometimes it does allow me to use my set password and then sometimes it reverts back to the default password that comes with the ORBI router.
We released firmware 2.1.2.18 this week with fixes for issues in the SSID and the password please update to the latest firmware and let me know if this resolved the issue.
DarrenM
New firmware looks good so far, updated password from portal and it stuck. No need for the workaround I used with the app. Glad this appears to be fixed, dont have to fear a reboot now (we've had a couple of power outages in town with the weather) . :smileyhappy:
