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Forum Discussion
electronics18
Dec 08, 2017Star
Orbi RBR50 2.1.1.12 Wifi Password issue
I am in access point mode and I updated to the latest firmware (2.1.1.12) ealier in the week and everything seemed fine, then all of a sudden last night none of my devices would connect to the wifi s...
RobR7
Jan 12, 2018Tutor
An odd work around I've found is to temporarily change the password to something simpler on the portal and then connect using the app, for some reason it lets you change it to the password with the special characters there and then save it. Everything comes back online unless your Orbi reboots afterwards then the password is changed / corrupted again. For some reason changing on the portal doesnt work but does on the app. Do yourself a favor and dont troubleshoot from there just let it sit until Netgear fixes it, you'll drive yourself crazy.
rodcast
Jan 16, 2018Aspirant
I know a lot has been said regarding special characters being a problem, but my password doesn't have a special character. My password is all lower case and has 18 characters in it. It's odd as sometimes it does allow me to use my set password and then sometimes it reverts back to the default password that comes with the ORBI router.
- DarrenMJan 18, 2018Sr. NETGEAR Moderator
We released firmware 2.1.2.18 this week with fixes for issues in the SSID and the password please update to the latest firmware and let me know if this resolved the issue.
DarrenM
- RobR7Jan 18, 2018Tutor
New firmware looks good so far, updated password from portal and it stuck. No need for the workaround I used with the app. Glad this appears to be fixed, dont have to fear a reboot now (we've had a couple of power outages in town with the weather) . :smileyhappy:
- TechFan2018Jan 19, 2018Aspirant
So I wasn't having issues with the last firmware, but when this update was pushed to my router overnight it caused this problem - all characters after the "$" in my wifi password were dropped and the online portal froze when I tried to update the password, although it ultimately updated it. Any reason why that would happen with the update that was supposed to fix this? I'm wondering if I would be better off rolling back to the last firmware since it was working fine for me.
- RobR7Jan 19, 2018TutorI have the $ character as well, I had issues prior to the update but not after. Make sure you have the password you’d like and try rebooting again to see if it sticks. Maybe it was a left over. My issue only showed up after a reboot where the password would change and nothing could connect. I have tried that after the update and it seems to be sticking this time.
- z980394Jan 20, 2018Aspirant
I was on 2.1.2.18 and still lost connection last night due to router password being incorrect. Prior to that it worked from 9 Jan to 18 Jan. Last night I factory reset and removed $'s from password and am now going through all of my devices to update passwords. I don't want to keep doing this.