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Forum Discussion
Orbi RBR50 2.3.5.30 dropping connection
Hello -- please help if you can! I'm going nuts. My Orbi RBR50 Router (firmware 2.3.5.30) is intermittently dropping connection -- when we're home, when we're away, during the day, during the ni...
jgregori37 Did your issue get fixed? I'm noticing the same issues with my RBR50 on the same firmware version. It started about 2 weeks ago and not it's so bad that almost all of my devices (Phone/Roku/Amazon Echo, etc.) are unusable at certain times. The connection drops randomly and comes back up.
I definitely seems to be an issue with the WiFi since I have my desktop connected with an ethernet wire to the Orbi router and whenever the connection drops on my phone, things are fine on the desktop. Xfinity tech rep did some tests on my cable line and they confirmed it wasn't a service issue.
I called Netgear tech support but I don't have their tech supporty anymore and gotta pay to get any help from them. Great way to rip off customers after they've bought an already expensive product.
nsinghal , we sort of fixed it...but not really.
To avoid having intermittent wifi outages, I had to stop using the Orbi satellite altogether. I also had the Verizon router broadcasting a SSID in one part of the house and the Orbi router broadcasting another SSID in AP Mode in the other part of the house. This resulted in no wifi drops for a long time. [If you read my earlier posts, you probably saw that my house is basically shaped like an "L"; I had my Verizon router at the far end of the short part of the L (it's a home office), and the Orbi router in the basement of the main part of the house (centrally in the long part of the L).] The bummer with this setup was that I had to manually switch networks when I walked from one part of the house to another.
I then tried reconfiguring my setup such that:
1) I moved the Verizon router to the central part of the house (where I have another coax cable jack) and turned off the Verizon wifi;
2) I put the Orbi router back into Router Mode;
3) I put the Orbi satellite in the home office, connected via long ethernet cable to the Orbi router in my basement.
So in this new configuration I have *only* Orbi broadcasting wifi in any part of my house -- the Orbi router in the main part of my house, and the Orbi satellite in my home office. This has resulted in decent wifi, and removed the need for manual switching between networks when walking around, but the intermittent drops I had when I first made this post have come back (though not quite as often as they were). It's frustrating. For equipment as expensive as the Orbi units were, they ought to be working better than they are. FURRYe38 , thanks for your advice -- I'll try putting my Verizon router in bridge mode and see if that helps.
But honestly, I'm thinking about going back to the configuration I used sans satellite. The satellite just seems to be causing problems.
Possible that having the RBS is too much wifi signals in the house.
If you have the verizon in router mode, be sure to use it's DMZ or IP pass thru for the RBR thats in router mode.
Also might try upgrading the system to v2.5.1.8 at some point to see if this helps any with the RBS.
jgregori37 wrote:FURRYe38 , thanks for your advice -- I'll try putting my Verizon router in bridge mode and see if that helps.
But honestly, I'm thinking about going back to the configuration I used sans satellite. The satellite just seems to be causing problems.
