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Forum Discussion
Orbi RBR50 2.7.0.70 is "out"
Heard reports that this was pushed to some users.
It is available at the usual links.
Like 2.5.2.4 there are no release notes.
Orbi RBR50 support site still claims 2.5.1.16 as the official ver...
NG is requesting that users do not post links to FW files from the auto update server. These are not meant for general public use and may cause problems. User should be using NGs main download site for any and all FW update files for download.
Thank you.
Joechang wrote:
RBR:
RBS:
Well its nice that "NG is requesting that users do not post links to FW files from the auto update server.".
The best method to avoid users doing this is to communicate clearly - something that NG does not seem very good at.
Explaining and communicating what each firmware is providing, who it is targeted at and why, would avoid this wild goose chase.
Having mismatched information between the support website, the product information website, the forums and then something potentially different installed on the actual device is not helpful. Consistent information and firmware rollouts would be a very welcomed improvement.
And instead of NG requesting users to request other users do something, perhaps they could comment directly.
Just a suggestion of course.
Someone should make a STICKY, so everyone at least sees the topic, not to post those URLs, and also warn about the potential damage when manual updates of unofficial firmware are performed. Maybe also add warranty void statement or something similar.
- Well I’m not sure about other countries but I am glad that here in Australia companies can’t just void their warranty because of manual updates. The Australian Consumer Law protects against unfair terms, one of which has been tested already relating to such as software installations.
I also disagree with others in this thread that suggest NG built, hosted and provided firmware is considered unofficial. If firmware (pushed as an automatic update) is provided to exactly the same product/device as someone else, it’s difficult to argue that the firmware is unofficial. There is a difference between unofficial and unreleased, beta or trial.
Worth keeping an eye on how this progresses because if there is a suggestion from NG that their haphazard approach to firmware rollouts may cause consumers to lose out, this would warrant a referral to the ACCC and Dept of Fair Trading.
I really feel for those in jurisdictions where there isn’t both federal and state laws that strongly protect consumers.
