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Forum Discussion
Orbi RBR50 404 Not Found
My Frintier wireless router is connected to my Orbi via ethernet. If I connect directly to my router Wi-Fi I have no issues. If I connect to Orbi some websites give me a 404 page not found error.
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
FYI, Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router
AdamGar wrote:
My Frintier wireless router is connected to my Orbi via ethernet. If I connect directly to my router Wi-Fi I have no issues. If I connect to Orbi some websites give me a 404 page not found error.
I have the same problem as mentioned above but I am a bit tech naiive and I do not know how to check the things you have suggested.
Regards
Kerry
- A simple and quick way to test if you have double NAT is using traceroute.
Please open a Command Prompt on any computer attached to Orbi and type:
> tracert 8.8.8.8
Look at the result printout, If you see two private IP addresses listed in the first two hops then you have double NAT. If you see only one private address and the second hop shows a public address, then you’re all good. :)
Private IP addresses are usually something like 192.168.x.x or 10.x.x.x.This is what I got
So if you are in a double NAT condition, you have a couple of decisions to make as to how you will resolve the problem.
The end result is having only ONE router in your local network.Your cable modem apparently has a wireless router built into it so that is one router, and your Orbi is another.
The first question you have to answer is "Where do I want my routing functions to be performed?" Either Orbi, or your cable modem/router combination. There are drawbacks and benefits to each course of action.
In a perfect world, Orbi would handle all routing functions and your original cable/modem would handle none.
If the answer to "Where do I want my routing functions to be performed" is in the original cable modem, you merely have to put orbi in AP (access point) mode and you are effectively done. In this case I would also turn off any wireless functions of the original cable modem and let Orbi handle all wireless communications while the original device is handling all routing functions.
If the answer is that you want Orbi to handle all routing functions, there are other decisions you have to make.
Can your ISP provide you a replacement cable modem without a router in it? (This is simplest course of action)
If not, Canyou bridge the original cablemodem/router combination to "turn off" routing functions so that Orbi can handle them?
If not, can you configure the original cablemodem/router combination to allow Orbi to work within what is known as the DMZ.
So each of these decisions will drive actions.
What is it you want to do?
hat FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?Modem Combo Units:
This would be a double NAT condition which isn't recommended. Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
KerryBastow wrote:
I have the same problem as mentioned above but I am a bit tech naiive and I do not know how to check the things you have suggested.
Regards
Kerry
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
