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Forum Discussion
Orbi RBR50 404 Not Found
My Frintier wireless router is connected to my Orbi via ethernet. If I connect directly to my router Wi-Fi I have no issues. If I connect to Orbi some websites give me a 404 page not found error.
I have the same problem as mentioned above but I am a bit tech naiive and I do not know how to check the things you have suggested.
Regards
Kerry
A simple and quick way to test if you have double NAT is using traceroute.
Please open a Command Prompt on any computer attached to Orbi and type:
> tracert 8.8.8.8
Look at the result printout, If you see two private IP addresses listed in the first two hops then you have double NAT. If you see only one private address and the second hop shows a public address, then you’re all good. :)
Private IP addresses are usually something like 192.168.x.x or 10.x.x.x.
Please open a Command Prompt on any computer attached to Orbi and type:
> tracert 8.8.8.8
Look at the result printout, If you see two private IP addresses listed in the first two hops then you have double NAT. If you see only one private address and the second hop shows a public address, then you’re all good. :)
Private IP addresses are usually something like 192.168.x.x or 10.x.x.x.
This is what I got
So if you are in a double NAT condition, you have a couple of decisions to make as to how you will resolve the problem.
The end result is having only ONE router in your local network.Your cable modem apparently has a wireless router built into it so that is one router, and your Orbi is another.
The first question you have to answer is "Where do I want my routing functions to be performed?" Either Orbi, or your cable modem/router combination. There are drawbacks and benefits to each course of action.
In a perfect world, Orbi would handle all routing functions and your original cable/modem would handle none.
If the answer to "Where do I want my routing functions to be performed" is in the original cable modem, you merely have to put orbi in AP (access point) mode and you are effectively done. In this case I would also turn off any wireless functions of the original cable modem and let Orbi handle all wireless communications while the original device is handling all routing functions.
If the answer is that you want Orbi to handle all routing functions, there are other decisions you have to make.
Can your ISP provide you a replacement cable modem without a router in it? (This is simplest course of action)
If not, Canyou bridge the original cablemodem/router combination to "turn off" routing functions so that Orbi can handle them?
If not, can you configure the original cablemodem/router combination to allow Orbi to work within what is known as the DMZ.
So each of these decisions will drive actions.
What is it you want to do?
KerryBastow wrote:
This is what I got
KerryBastow So this shows that you have double routers: the 10.0.0.1 is the Orbi and the 192.168.1.1 is the ISP router.
You need to keep only one of those routers.
As Chuck_M mentioned you have 2 options:
1. The easiest option for you is to keep the ISP router as the router and change Orbi to AP Mode. You can do this by logging in to Orbi (use browser to access 10.0.0.1 and enter admin as user and the password) then do the follow the links below:
2. The other option is to change in the ISP router as Chuck_M explained above.
The difference between the two options is which box you want the router functionality (DDNS, VPN, Parental COntrol,...) to be provided: by. Orbi or the ISP router.
Thank you so much for your help guys, however, when I type in 10.0.0.1 it won't connect and says it has timed out????
