NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

pmprather's avatar
pmprather
Aspirant
May 14, 2020

Orbi RBR50 ac 3000 is limiting 1GB downstream from Spectrum router to 500mbps in Orbi App Speed Test

Orbi RBR50 v2 mesh system with 2 satellites   Firmware Version V2.3.5.30   I just upgraded to Spectrum Lightning Hi Speed Internet with 940.95 mbps Down and 41.60 mbps up measured today by Spectr...
plemans's avatar
plemans
Guru - Experienced User
May 14, 2020

The built in speedtest app isn't the best. half the time it picks the wrong server to test off. 

Also, make sure you test with several sites because not all speedtest sites or even the server on those sites can saturate gigabit. 

try speedtest.net,  dslreports.com, fast.com

Also, make sure the device you test on is hardwired into the orbi. 

I have that same orbi and its can hit gigabit speeds. 

 

Btw, the orbi isn't on the current firmwre. 2.5.1.16 is the current orbi rbr50 firmware. 

  • plemans's avatar
    plemans
    Guru - Experienced User
    May 14, 2020
    and what modem are you using?
    • pmprather's avatar
      pmprather
      Aspirant
      May 14, 2020

      Using the Spectrum "No Brand Listed" modem model # E31T2V1

       

      I believe it is the newer one with the Broadcom chip, as there appeared to be 4 manufacturers of it

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        May 14, 2020

        Armor, Circle apps enabled? 

        What happens if you directly connect your wired PC to the modem? Speeds good here? 

  • pmprather's avatar
    pmprather
    Aspirant
    May 14, 2020

    Thank you very much for the time to answer. I have also run speedtest.net as well as spectrums speedtest, hardwired out of the Orbi to my dell laptop. the results were similar to the Orbi app with approx 490 down and 40 up.

     

    The unusual part is that the technician on his plug in device was able to pull full speeds hardwired out of the Orbi over ethernet.

     

    I will look to update the firmware, that could be the issue?

     

     

    • Jetdrive's avatar
      Jetdrive
      Luminary
      May 14, 2020

      If the tech was able to plug in his laptop and get good speeds but your laptop does not it would point to your laptop as the bottleneck. Try another computer and/or make sure your laptop is up-to-date with drivers and OS updates.

       

      Quote: "The unusual part is that the technician on his plug in device was able to pull full speeds hardwired out of the Orbi over ethernet."

       

      Also I would suggest you not use browser based speedtests. Download a dedicated speedtest app and run that.