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Forum Discussion

mvpcurtis's avatar
mvpcurtis
Aspirant
Jul 04, 2020
Solved

Orbi RBR50 AC3000 not connecting to internet

Hello. I'm having a problem setting up my Orbi mesh network system. Firstly, I live in the UK. I changed my internet provided from Sky to Virgin Media since Sky don't support/allow intergration of th...
  • mvpcurtis's avatar
    mvpcurtis
    Jul 11, 2020
    Ok. So I dug deep and found out that my Hub3 can only give an active internet connection to "one" port in "modem mode". I had my downstairs Tivo box connected in port 1 of the Hub3 and my Orbi router in port 2. Now I don't think it matters which port you use as long as there is only one thing connected (in this case my Orbi) but I did see a few people mention that port 4 is the only active port when modem mode is active.

    I can't believe it was something as simple as that but at least I now know haha.
mvpcurtis's avatar
mvpcurtis
Aspirant
Jul 04, 2020

UPDATE:

I've downloaded the latest firmware update from https://netgear.com/support/download, logged into my Orbi network via orbilogin.net and manually updated the firmware. After everything finished updating and rebooting. I now have a "purple/magenta" on top of my Orbi router and still no internet connection. 

 

Thanks