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Orbi RBR50 AC3000 not connecting to internet
Hello. I'm having a problem setting up my Orbi mesh network system. Firstly, I live in the UK. I changed my internet provided from Sky to Virgin Media since Sky don't support/allow intergration of th...
- Ok. So I dug deep and found out that my Hub3 can only give an active internet connection to "one" port in "modem mode". I had my downstairs Tivo box connected in port 1 of the Hub3 and my Orbi router in port 2. Now I don't think it matters which port you use as long as there is only one thing connected (in this case my Orbi) but I did see a few people mention that port 4 is the only active port when modem mode is active.
I can't believe it was something as simple as that but at least I now know haha.
Factory reset the RBR by pressing the reset button in back for 15 seconds then release.
Power OFF the ISP modem for 30 seconds then back on.
Wire connect 1 wired PC to the back of the RBR.
Use a web browser and walk thru the setup wizard at 192.168.1.1.
Let u know if this helps. Be sure your modem is in bridge or modem only mode.
- Sorry for the late reply bud and I've tried this and I'm still receiving the purple light like there's no Internet connection reaching the Orbi router. I've left it a few hours but nothing changes. I've contacted support but I think I have to pay. I'm stumped...,
Ya, somnething going on between the ISP modem and the RBR.
Try the RBR with a different modem. If you have a friend, family or nieghbor that you can take the RBR to and run a quick test with.
- So I put the Hub3 back into Router mode and I don't know it it's because I just left it for hours but eventually the Orbi network had an active Internet connection and no light was showing on top of the Orbi router.
So this morning, I enabled modem mode again on my Hub3 and I'm back in the same situation where the Orbi network has no connection and a solid purple light showing on top again of the Orbi router.