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Forum Discussion
Orbi RBR50 AC3000 System - Cannot access online Orbi Settings
Today, for the first time, I was not able to access the online Orbi network to review and or change settings on my router and or satellite. I have accessed this site many times before with no iss...
What device are you using to access this? I've seen on some mobile devices, issues with scrolling to hit the proper selection.
Have you tried a different pc/laptop?
Switched browsers?
I only used my Lenovo Desktop model T730 and Dell Desktop model XPS8900 to make changes to the Orbi settings and yes, I tried both PCs and tried Google Chrome, Microsoft Edge and Firefox. Same issue. Just to be on the safe side, before I sent this response, I just tried the log in again and the same results. I can't even access the Netgear logout button, to log out I have to refresh the page and before the Armor dialogue box pops up click on the logout button; if I wait a second too long and the Armor logo dialogue box pops up I am stuck. Currently at a standstill. If you have any further thoughts, it would be most appreciated. Thanks for your interest.
Can you take a screen snip of the whole page?
What firmware version is your rbr50 on?
Are you using the routerlogin access or the ip address?
I use the router login 192.168.1.1. For some reason, historically, I had problems logging in without using the IP Address. I have firmware version 2.6.1.40. I have attached a screenshot as you requested. Again, thanks for your continued interest. Hopefully, you have some further thoughts.
When you attach them as photos, a moderator has to approve them. If you click "choose file" and attach them that route, then I can download them right away.
If you're in the US, there's a newer firmware. You could try that version