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Forum Discussion
yiuchuntang
Dec 24, 2019Tutor
Orbi RBR50 AC3000 Wifi keeps disconnecting every few minutes
Hi Community 3 months ago I have bought a RBR50 system and connected to the RBS50 Satellite using Wired connection and it was working prefectly until last week. Last week i added a second R...
CrimpOn
Dec 24, 2019Guru
The easiest step is to download firmware 2.3.5.30 from the Netgear support site and do a manual firmware update (actually "downdate", ha).
Before that, you can try doing a "factory reset" on the router and both satellites and configuring them from scratch.
What a bummer.
yiuchuntang
Dec 25, 2019Tutor
I have tried to to reset factory setting and downgrade the firmware to 2.3.5.30 but it did not solve the problem. All IOS device disconnect every 1-2 minutes. I found that my labtop using WIFI does not drop off and working good.
I found some suggestion from other post and tried all below but still haven't fix the problem. The following are what i have tried :
Set 2.4Ghz channel to 1
Disabled daisy chaining since I only have 1 satellite.
Enabled beam forming to boost device WiFi reliability.
Changed CTS/RTS to long preamble mode
2.4 GHz and 5 GHz (2341 and 2345 respectively), changed preamble modes to long preamble, and Set 20/40Mhz Coexistence to 40Mhz only. 2.4Ghz wireless power under Advanced Tab/Advanced Settings/Wireeless and set it at 25%.
None of the above can fix the problem. I am wondering the problem is occur from my Wired connection from the router to the 2 satellites. I saw in other post someone has the same problem as mine with only wired connection but couldn't fix it too.
Can someone please help ? this is the worst christmas day i have ever had :(
- yiuchuntangDec 25, 2019TutorI have finally found out what caused the problem . I have tried to connect to the two Satellites via Wifi NOT wired and my Iphone not longer drop signal every minute.
However I must need to connect the router to the satellites using wired because the bed room is far away from the router unless I put 3 satellites in between. This is is the main reason I bought the Orbi wifi because of its wired connection of router and Satellites with the same SSID .
Is there anyone know how to fix the problem ? Netgear are you able to help ?- yiuchuntangDec 25, 2019TutorSorry too early to say . The problem came back even I am Not using wired connection for the router to satellites
Interesting only IPhone have this problem . And on my phone it is still showing the wifi icon with full signal but just couldn’t connect to internet , YouTube and any even if I open the Orbi app it asked me to check my internet connection . Every time I had to disable wifi and enable again to solve the problem . However problem comes up every few minutes .
I would appreciate if anyone can help