NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ozzi58
Nov 30, 2019Aspirant
Orbi RBR50 and Intel Wireless AC-9560 Connectivity Issue
Hello, I am having internet connectivity issues with my Asus Aspire 5 w/intel wireless AC-9560. It's intermittent. I can disable and enable and that sometimes works. I have multiple Roku devices...
CrimpOn
Nov 30, 2019Guru - Experienced User
"Sometimes" can be difficult to diagnose. When it works, how does the Orbi say it is connected? (2.4G? 5G?)
Have you assigned an IP address to the laptop on the Orbi? (on the Orbi web interface, Advanced Tab->Setup->LAN Setup)
- ozzi58Dec 01, 2019Aspirant
Sorry. Meant ACER, not ASUS.
5G. I will assign an IP and see what happens.
- ozzi58Dec 01, 2019Aspirant
Hardcoding an IP did not work. I have wifi connectivity to the Orbi but no connectivity to the internet.
- plemansDec 01, 2019Guru - Experienced User
When you updated the intel wifi driver, did you do it from the asus site or the intel site?
If you did it from the asus site, try from the intel site. They push out many more updates/fixes that don't trickle down to the vendors for (sometimes) quite a while.