Orbi RBR50 and Netgear Support COMPLETE TRASH!

Question

Netgear is incapable of producing a stable product and refuses to support it. Total trash company/product (Orbi RBR50 FW/ V2.7.2.104) For the past 2-3 months, 4 months out of the 1 year "support" plan, Orbi drops wifi too many times pers day to count. Cuts in/out contantly. The community and other reviews are full of posts with the same issues. Nothing has worked and Netgear wants me to pay $89.99 for the "privledge" of speaking to customer support to fix their trash product. Screw you Netgear.

vajim · Answer

Have you tried to roll your firmware back?

Pedro2021 · Answer

Back to what version? When the issue started I discovered via the forums that my firmware was out-of-date and not updating automatically which apparently was a common issue. I followed the instructions to manually update. That FW version was perhaps 3-4 ago.

vajim · Answer

Pedro2021&nbsp;wrote:Back to what version?&nbsp;back to the stable version you had before your update OR the oldest one available for your product at the download area OR a factory reset and go from there&nbsp;&nbsp;&nbsp;

FURRYe38 · Answer

Your best option is to reach out to other users with more knowledge and experience regarding Orbi:https://community.netgear.com/t5/Orbi/RBR50-Have-You-Installed-V2-7-2-104/m-p/2055212It's not always a firmware problem.Pedro2021&nbsp;wrote:Back to what version? When the issue started I discovered via the forums that my firmware was out-of-date and not updating automatically which apparently was a common issue. I followed the instructions to manually update. That FW version was perhaps 3-4 ago.&nbsp;&nbsp;

vajim · Answer

vajim&nbsp;wrote:Pedro2021&nbsp;wrote:Back to what version?&nbsp;&nbsp;back to the stable version you had before your update OR the oldest one available for your product at the download area OR a factory reset and go from there&nbsp;&nbsp;&nbsp;&nbsp;

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Orbi RBR50 and Netgear Support COMPLETE TRASH!

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