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Forum Discussion
inputchip
Feb 25, 2020Tutor
Orbi RBR50 and RBS50 constantly disconnect or no internet access
This is a fresh install of the Orbi system, hit reset on both units before starting. System works great when it is working, however I am experienceing frequent drops in signal. Sometime it shows conn...
- Feb 25, 2020
Firmware 2.3.5.30 (from last summer) is stable. There is newer firmware on the Netgear support site:
https://www.netgear.com/support/product/RBR50.aspx#download although my guess is that a firmware update is not likely to change things since you have already performed a "Factory Reset".
"Frequent Drops" appears to be one of the common posts, and I do not remember an obvious solution.
It certainly cannot hurt to perform a manual firmware update to 2.5.1.8 on both satellite and router, then "Factory Reset" both of them, and start over.
CrimpOn
Feb 25, 2020Guru - Experienced User
Firmware 2.3.5.30 (from last summer) is stable. There is newer firmware on the Netgear support site:
https://www.netgear.com/support/product/RBR50.aspx#download although my guess is that a firmware update is not likely to change things since you have already performed a "Factory Reset".
"Frequent Drops" appears to be one of the common posts, and I do not remember an obvious solution.
It certainly cannot hurt to perform a manual firmware update to 2.5.1.8 on both satellite and router, then "Factory Reset" both of them, and start over.
inputchip
Feb 26, 2020Tutor
I'll give the update to 2.5.1.8 a try.
I just noticed that when the signal drops sometimes the satellite is solid magenta. Which apparently means:
"Solid magenta. Your Orbi satellite ring is solid magenta for 10 seconds if it is unable to obtain the IP address from the router."